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Mobility is pervasive in your organization – Telwares offers a solid strategy and deep array of solutions to remove cost, complexity, and to create a framework for value.
Only Telwares drives a unique blend of strategic and tactical efforts to balance the risk and reward of mobility – enabling your organization to drive incremental value from the mobile and wireless supply chain. The real key to unlocking value from mobility is solid planning, and deep insight. The market has done a remarkable job of hiding real value, mostly for margin management. Finding relevant, critical information on best practices, technology, and actual execution can be a challenge. Telwares can answer these questions and others with expert resources, technology and process to enable your organization with a robust and efficient mobility program.
Of course, mobility is more than just cellular. We also assist clients in developing strategies for cost reductions and efficiency in remote office and multi-device, multi-thread employee scenarios. Very often a significant portion of these remote costs are buried in expense reports, or other categories of expenditure. This leads to hundreds of thousands of dollars, or even millions of dollars, in overspending and duplication of capabilities.
Our mobility program is powered by three major categories of effort:
The creation of a solid mobility foundation for your organization:
- Assess your current supplier agreements against the leading edge of the market - including pricing, terms, and conditions, and map a strategy to close the gap
- Create a detailed baseline inventory of mobile assets, usage, expenditures and user profiles
- Rationalize technology and / or functional requirements with your team, to ensure long term vision and roadmap
- Co-develop enhanced mobile policies your organization can leverage to mitigate risk, and set program expectations
- Execute negotiations (RFP or other) in partnership to garner savings quickly, and provide future flexibility
Capitalizing on the foundation elements, Telwares can provide your organization with a broad set of enabling solutions for execution:
- Implement and maintain a consolidated, global reporting platform including detailed inventory, program attributes, metrics and business rules – integrated with your back office
- Full device and service provisioning, including customized portals and catalogs
- Perform full invoice validation and payment, with optional level 2 and 3 audits for rate compliance / recovery
- Deploy a full suite of “over the air” device management capabilities, including setup, application push / pull, data backup, recovery, security challenge, and remote wipe
- Full expense allocation capabilities to parse all device, service, usage and management costs per A/P or other method
- Consistent end user and administrator help desk services, including voice and online support
To maintain program savings and process excellence, Telwares can offer solutions that add lifecycle value to your mobility program:
- Monthly, quarterly or bi-annual device and service optimization, to ensure appropriate financial and operational efficiencies are executed
- Ongoing scrutiny and removal of “zero-value expenses”
- Opportunity identification and execution with service providers
- Metrics-enabled stewardship of supplier relationships, supplemented by business and industry reviews
- Industry advisory services covering major vendors, service providers, technology, and emerging enterprise trends analysis
- Environment-friendly, EPA-registered disposal for end of life devices
- Full data wipe/assurance with follow on reporting at the device level
Many organizations claim to drive value in the mobility arena, but there’s only one leader - Telwares. There’s good reason global leaders partner with us to develop and implement their mobility efforts:
- We are recognized mobility management and strategy pioneers – as measured by industry analysts, the media, and most importantly our clients.
- Telwares exclusively has the industry’s best optimization, modeling and scenario analytics technology.
- We were the first in the industry to identify and implement “over the air” dynamics for device management.
- At any point in time, we have over $400M in contract value for mobile services being negotiated and managed in our portfolio – our market presence and influence is substantial.
- Complimentary services across the category provides ongoing value through progressive opportunity identification.
- We have a deep bench of best practices knowledge across industries and geographies, allowing us to leverage that insight on behalf of clients – adding more value to the process.
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