Client Profiles - Software
Telwares Optimized Wireless Services For A Leading E-Business Enterprise By Delivering Both Hard And Soft Cost Containment Exceeding Customer Expectations.CHALLENGE:
An E-Business infrastructure provider catering to a multi-national customer base was experiencing very rapid growth. As a consequence, the organization's corporate wireless program was typified by high costs and a heavy administrative burden.
Specific requirements were to:
• Reduce wireless expenses in order to meet budget goals.
• Systematize and streamline administrative control of wireless bills and assets.
• Provide reporting to enable improved management of phone usage.
SOLUTION:
Telwares performed a thorough analysis of the company's diverse wireless data and aligned specific solutions and timelines to meet the wireless expense management objectives. Telwares:
• Conducted a study that evaluated 10 data points, with the output normalized and examined by Telwares analytics and management tools.
• Compared each phone's usage data to 40 calling plans (local, regional, national, promotional, ancillary, grandfathered) to match usage to the optimal plan.
RESULT:
Telwares' telecom expense management solution delivered both hard and soft cost containment in excess of customer expectations.
The results obtained within the first 90 days:
• Delivered 28% savings on per phone costs.
• Reduced administrative workload by over 50%.
• Achieved 40% cost reduction for the overall wireless program.
• Gained centralized control and improved cost monitoring.
• Provided actionable reporting to enable the company to derive more efficiency and productivity from its wireless usage.
Read how Telwares has helped these world class companies achieve success:
SoftwareBankInsuranceUtilityHealth CareManufacturingHotel ChainOutsourcing
SoftwareBankInsuranceUtilityHealth CareManufacturingHotel ChainOutsourcing