Telwares : Careers - Audit Consultant

Audit Consultant

LOCATION: Parsippany, NJ

JOB DESCRIPTION:

The Audit Consultant reviews complex telecommunications services through a systematic analysis of telecom invoices and Customer Service Records, identifying overcharges, and presenting cost saving recommendations which will ultimately reduce future telecom expenses and maximize the client’s return on their communications investment.

PRIMARY RESPONSIBILITIES:

• Uses Audit methodology framework and tools to plan and deliver projects that meet client objectives and exceed client expectations. Contributes to improvement of methodology framework and tools.
• Validation of voice, data, wireline and wireless billing.
• Submits billing disputes to the vendors.
• Works directly with vendor to resolve claims in an accurate and timely manner. Escalates when appropriate with the vendor as well as the client when needed and warranted.
• Stays abreast of best practices and telecom industry trends in billing
• Stays current with new telecom developments and competitive service offerings
• Develops presentations and/or other project related documents as required to complete project objectives and activities.
• Uses project management techniques and internal tools to plan and deliver projects on time and on budget.
• May interact with various levels of clients’ organization and telecom vendors, and internal departments

JOB QUALIFICATIONS:

• Associates degree in Business, Telecommunications, or related field.
• Demonstrated achievement and over-achievement of revenue and/or goal attainment.
• Thorough knowledge of voice, data, wireline, and wireless services and billing platforms, tariffs, contracts, etc.
• Demonstrated business writing skills, including developing proposals, Statements of Work, status reports, pre-sales and project related presentations.
• Demonstrated success in developing client relationships at all levels.
• Excellent written and verbal communications skills, including experience facilitating group sessions.
• Proven experience with PowerPoint, MS Excel, MS Word. Ability to learn new software quickly.
• At least five (5) years experience with Telecommunications industry with relevant telecom contracts or telecom services.

To apply for this position, please include the job title in the email subject line and submit your resume to resumes@telwares.com.

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