Consultant
JOB DESCRIPTION:This key analytical position has a direct role in the data collection, analysis and reporting of clients’ telecommunications services, network profiles and usage patterns in the Fortune 1000 customer base. Additional responsibilities include the financial analysis of carrier proposals and RFP responses, and performing “pre-sales assessments” on new opportunities. The position requires a very high attention to detail and the ability to distill meaningful insight from large amounts of raw data. Working in a small, dynamic firm in an unstructured environment, this position requires a multi-talented, analytical individual that is very knowledgeable in local, long distance and international telecom products, services and invoicing, as well as wireless and emerging technologies. A successful candidate must be a motivated, self-starter that has good verbal and writing skills with the ability to lead and facilitate client discussions and initiate new/adjacent data collection activities.
PRIMARY RESPONSIBILITIES:
• Aid in revenue generation activities by helping to identify new revenue opportunities in existing and potential clients.
• Perform ”pre-sales assessments” on new opportunities by analyzing contractual and invoice data received from prospects and then providing an analytical summary that shows the gap to current market in rates and contract terms and conditions.
• Facilitate and lead client data collection efforts during the “pre-sales assessment” process.
• Develop and analyze scenario spreadsheet/models to assist clients with the interpretation and evaluation of multiple carrier pricing responses.
• Extract and perform detailed analysis of customer usage data from the telecom carriers’ electronic and non-electronic invoicing media
• Develop client usage demand sets (Books of Business) to be used as a baseline for carrier negotiations and comparisons
• Routinely interact with the client, and the Telwares project team to build relationships, manage the data collection process and to present analyses throughout the project timeline.
• Support special projects that will be assigned by the Regional GM/VP that will enhance the company’s databases, processes, services or deliverables.
• Provide status reporting on all engagements actively in progress.
JOB QUALIFICATIONS:
• 5+ years relevant experience with at least 3 years in the telecommunications industry
• Detailed knowledge of the telecom services offered by the local, long distance and international carriers along with the nuances of pricing structures and invoicing conventions
• Detailed, analytical database background, supported by excellent computer skills; MS Excel, MS Access
• High energy, self starter
• Excellent verbal and written communication skills
• Customer relationship development and management skills
To apply for this position, please include the job title in the email subject line and submit your resume to resumes@telwares.com.
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